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  1. Walletory Pte. Ltd.
  2. FAQ
  3. Payments processing FAQ
  4. Transaction Status & Issues

Transaction Status & Issues

  • My transaction was declined. Why?
  • Transfer I sent from Walletory arrived to a bank account in a different currency...
  • What happens if my payment is rejected?
  • Why was a bank transfer to my Walletory account reverted?
  • Why was a bank transfer from my Walletory account reverted?
  • I'm unable to send money to another Walletory customer
  • An expected money transfer from another Walletory customer wasn't received
  • My transfer to another Walletory customer is pending, why?
  • Can I cancel an outgoing payment?
  • I received a transfer from an unknown sender…
  • I have sent money to my wallet by bank transfer. Can I cancel it?
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