Fraud & Scam Prevention
- How do I know if the email I have received from Walletory is genuine?
- What should I do if there are unrecognised transactions in my Walletory account?
- What should I do if I suspect fraudulent activity on my account, or I see an unauthorised transaction on my statement.
- How to prevent becoming a victim of fraud
- What is a Kill Switch?
- How to activate the Kill Switch
- What happens after the Kill Switch is activated?
- I received an email saying my device is in Cooling-off period, what does it mean?
- What can I do during the Cooling-off period?
- How long does the Cooling-off period last, and can I skip it?
- A restriction has been applied on my account due to a login I don't recognise. What should I do?
- Which time zone is used in the Cooling-off period email?